Get answers by viewing our help topics. If you are still having problems, please
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promptly.
Frequently Asked Questions
I have urgent or emergency issues. What should I do?
How can this site help me reduce my pain?
Who created this website?
How do I register?
Do I have to register to use the site?
How can I view my customized information?
What do I do if I forgot my password and/or email address?
How do I change my password and/or email address
or update my Initial Assessment questions.
How do I sign up for the newsletter?
How can I be sure that the information I provide is confidential
and safe?
How do I use My Brief Daily Tracker?
I have urgent or
emergency issues. What should I do?
In the event of an emergency, please call 911 or report to your nearest hospital
emergency room.
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How can this
site help me reduce my pain?
We help you deal with pain by providing expert information, access to helpful
coping methods, and interactive tools, as well as directing you to appropriate external
resources.
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Who created
this website?
This program was created in consultation with a multidisciplinary, nationally recognized
panel of pain management experts. It was developed with support by an unrestricted
educational grant from Endo Pharmaceuticals, Inc. by Inflexxion, Inc., a leader
in the development and implementation of scientifically validated and cost-effective
healthcare solutions.
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How do
I register?
Registration is free and easy. Just follow these two steps:
1. When you register, you’ll provide basic information such as your email
address to create your account.
2. Complete a 3-minute questionnaire to tailor your program to your needs.
That’s all there is to it!
Register now
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Do I have
to register to use the site?
No. There are numerous useful features on the site that you can use without registering.
We do encourage you to register, however, so that you can see content that’s
customized for your specific needs.
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How can
I view my customized information?
After you register you will be asked to take an initial assessment, where you will
answer questions about the nature of your pain. Afterwards you will receive feedback
and then be linked to your customized homepage, called My Program. From this page
you can link to Articles, Assessments, Interactive Tools, all chosen for you based
on your initial answers. Just return to the My Program page at any time to link
directly to your customized content.
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What
do I do if I forgot my password and/or email address?
Click here to have your password emailed to you
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How do
I change my password and/or email address or update my Initial Assessment questions.
View your profile to update all your
account information, including password, email address, and responses to the registration
questionnaire. You can update your profile at any time. Just Log in,
click on the “My Profile” link in the upper right-hand
corner, and edit your information. Be sure to click the “Submit” button
to save your changes.
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How do I sign
up for the newsletter?
You can subscribe or unsubscribe to the newsletter by checking the box on the registration
page indicating that you'd like the newsletter or by visiting the My Profile page
and setting your preferences there. The newsletter is an informative email that
highlights new and pertinent areas of the site.
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How
can I be sure that the information I provide is confidential and safe?
Security and confidentiality are our top priority. We use several methods to ensure
that your information is protected. First, we use “SSL Protocol” to
make sure that your data is safe during its transfer to and from our site. Second,
we do not store personal identifying information like name and address. We use anonymous
identifiers to store your data in our systems so that your personal information
can’t be shared and your privacy cannot be compromised.
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How do I use My Brief Daily Tracker?
My Brief Daily Tracker is a useful tool for tracking your pain over time. You can access
My Brief Daily Tracker by linking to it from the My Program page or, once you’ve
logged in, from the Homepage. Once you open the Brief Daily Tracker, you can access its
unique help files from the Calendar or Reports pages.
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