Supported Browsers
The painACTION.com^SM website is designed to be viewed with the following browsers:

Viewing this website using older versions of the above mentioned browsers may result in display problems. To identify your browser version, click on the "Help" drop-down menu item on the top navigation bar of your browser and select "About" browser name.

Required Plug-Ins
The use of plug-ins enables us to offer our customers a more compelling and interactive experience.
The following plug-ins make it possible to experience interactive features:

Cookies
We are committed to providing our registered users with personalized pain management information. To support that effort, we require the use of “cookies”. Cookies allow us to recognize a logged in user and to tailor the content they see. We do not place any personal or confidential information in your cookies. If you have any questions about cookies or privacy, please take a moment to review our Privacy Policy.

JavaScript
JavaScript is used throughout our Web sites to enhance the user experience and provide advanced functionality. If you have disabled JavaScript in your browser's preferences, please re-enable it whenever visiting us online.

If you are using Internet Explorer as your browser: click “Tools” in the top navigation bar. Select Internet Options from the dropdown. Then select the Security tab. Choose the “Custom Level” button at bottom. The Security settings dialog box will pop up. Under the Scripting category enable both of the following options: “Allow paste options via script” and “Scripting of Java applets".
If you are using Firefox as your browser: go to “Tools” in your navigation bar, select “Internet Options” from the dropdown, select the tab called “Web Features” and check the box entitled “Enable Javascript”.

Screen Specifications
This website is best viewed on monitors displaying at least 800x600 pixels and 16-bit color or higher. To change your screen settings, click on the “Start” menu typically found on the bottom left of your screen, and select “Control Panel” and “Display” for screen settings.

Session Time Out
When you login to the painACTION.com^SM site, a session will be created for you. After 15 minutes of inactivity, your session will go into "timeout". The next time you access the web page, you will be redirected back to the Login page, where you will need to login again to access the website.

Using Pop-Up Windows
This site uses "pop-up" windows to display some of its content. If you have third party pop-up blocker software installed on your computer, or have your Web browser set to block pop-ups, you’ll need to disable (uncheck) this option. If you have it set to block, you may find that some of our services will not work for you.

If you are using Internet Explorer as your browser: go to “Tools” in your top navigation bar, select “Internet Options” from the dropdown, select the tab that says “Privacy” and uncheck the box that says “Block Pop-ups”.
If you are using Firefox as your browser: go to “Tools” in your navigation bar, select “Internet Options” from the dropdown, select the tab called “Web Features” and uncheck the box entitled “Block Pop-ups”.